Responsibilities:

Requirements:

• At least a Diploma in Accountancy / Business / Economic disciplines
• Minimum 3 years of relevant experience in accounting and finance functions
• Proficiency in Microsoft Office applications (Excel, Power point)
• Meticulous with a flair for figures, independent, team player and able to meet tight deadlines
• Have initiative and can work independently
• Knowledge on SAP/ERP system will be an advantage
• Candidates without the relevant experience are encouraged to apply as Officer level

Responsibilities:

• Manage the accounts receivable process, including invoicing, collections, posting of receipts and reconciliation of accounts
• To document and update the accounting functions to identify the system and process that affect other departments
• Identify opportunities for process improvements and contribute to the implementation of best practices and procedures for accounting
• Explore payment gateways to deliver seamless customers’ payment experience
• Any other duties assigned by the Superior

Requirements:

• At least a Diploma in Accountancy / Business / Economic disciplines
• Minimum 1 year of relevant experience in AR
• Proficiency in Microsoft Office applications (Excel, Power point)
• Meticulous with a flair for figures, independent, team player and able to meet tight deadlines
• Have initiative and can work independently
• Knowledge on SAP/ERP system will be an advantage
• Candidates without the relevant experience are encouraged to apply as Officer level

Responsibilities:

• Manage and Supervise Customer Experience Team to answer surged volume of customer queries, handle complaints and ensure timely resolution within required guidelines while maintaining high quality of services and performance standards
• Train and supervise staff to answer and handle customer complaints and ensure timely resolution within required guidelines
• Ensure optimal level of customer satisfaction at all times
• Escalate and work with various team for complicated issues, and ensure issues are resolved properly
• Provide ideas to improve customer experience

Requirements:

• At least a Diploma qualification in any discipline
• 2 years of supervisory experience in contact centre operations in managing a team of 2-5
• Strong analytical, problem-solving, leadership skills and customer centric personality.
• Good team player with competence communication and interpersonal skills
• Candidate without supervisory experience can be considered for Officer role.

Responsibilities:

• Execute and assist the HOD in the product sourcing strategies to achieve economic-of-scale
• Manage products and services life cycle from start to end, from concept, to design, sample production, testing, forecast, cost, mass production, promotion, support, and finally end of products and services life
• Ensure cost optimisation by managing inventory, COG and implementing pricing strategies
• Keep abreast of the market trends and respond appropriately with forecasting of the future needs or trends
• Manage supplier relations to build mutually beneficial partnerships and collaborations

Requirements:

• At least a Bachelor’s Degree in Business Administration / Marketing
• Preferably with 2-4 year of relevant experience and at least 1-2 years of supervisory experience in managing a small team.
• Keen interest and knowledge of lifestyle trends
• Able to handle multi-tasking and work under pressure
• PC literate and proficient in Microsoft Excel and Words
• Strong interpersonal, communication, organization, time management and negotiation skills
• Meticulous, time management and decision making skills

Responsibilities:

• Handling of sales enquiries and processing of sales orders
• Make outgoing calls on targeted list generated by Telesales Manager to follow up on customers’ needs and maintain a close rapport with them
• Provides excellent customer service and generate inbound and outbound sales
• Maintain customer database and update the CRM
• Collect and collate customers’ information for strategic and operational decision making

Requirements:

• Minimum Diploma of any discipline with 2 year of relevant experience with good knowledge of customer service and contact center best practices
• Energetic, loves interacting with people and finding the best solutions to meet their needs
• Good team player with excellent communication and interpersonal skills
• Candidates without the relevant experience or qualification are encouraged to apply as an Officer