Customer Experience Executive/Supervisor

Have a flair for listening and understanding the needs of customers? We might have the job for you. Answer customers' queries, handle complaints and ensure timely resolution within required guidelines.

Posted on 31 March 2022


  • Answer enquiries and provide information pertaining to queries, complaints and feedback
  • Handle customer complaints and ensure timely resolution within required guidelines
  • Ensure optimal level of customer satisfaction at all times
  • Escalate and work with various team for complicated issues, and ensure issues are resolved properly
  • Continuously aim to provide a satisfactory response to customers in accordance with key performance indicators.



  • Self-motivated, proactive & organised
  • Preferably conversationally bilingual in English and Mandarin
  • Able to handle multi-tasking and work under pressure
  • Good team player with competence communication and interpersonal skills
  • Computer Literate.

Drop us an Email