Delivery Information

Delivery and Orders

• All prices are in Singapore Currency (SGD) and all deliveries are within Singapore only.
• Goods & Services Tax (GST) of 7% is applicable on all products and services.
• Delivery charge per destination of $8.00 ($8.56 w/GST) applies w.e.f. 1 August 2022
• Deliveries to Sentosa / Cargo Complex / PSA / Marina Bay Sands*/ Jurong Island will incur delivery charges of $16.05 (w/GST).
• Deliveries to Mandai Crematorium will incur express delivery charge of $16.05 (w/GST).
• Hamper orders for Christmas and Lunar New Year will have to be ordered in advance.
• Humming reserves the right to refuse any orders depending on circumstances.

*Delivery to MBS Hotel Guest – Our driver can stop for a short while at the valet service to drop the item(s) at the concierge. Concierge will pass the item(s) to the hotel guest.

*Delivery to MBS Staff – If the staff works in the office located below the hotel, our driver can drop by the concierge on the condition that the recipient agrees to pick up the item(s) at the concierge.

*We are sorry that we cannot accede to requests for our drivers to drop item(s) / meet person at the drop-off point. This is an order by MBS management.

Requests for Change in Delivery Time

Any requests for change in delivery time to a period unspecified in our available time slots or for urgent deliveries will be subjected to a surcharge of $15 ($16.05 with GST) or more, depending on the time/location requested.

All requests for changes in delivery time are subject to conditions such as our drivers’ availability and our delivery cut-off time. Humming Flowers & Gifts reserves the right to reject any delivery request.

For further enquiries, please email us at enquiry@humming.com.sg.

Order Delivery Schedule for Earliest Delivery Time (Non-peak season)

Day	Order Placed & Confirmed via Website	Earliest Delivery Time Slot
Monday - Friday 8.30am - 6.00pm	Anytime Before 11.30am	Same day from 2.30pm to 6.00pm
	From 11.31am to 4.30pm	Same day from 7.30pm to 10.30pm
	From 4.31pm to 5.30pm	Next working day from 9.00am to 1.00pm
	Anytime After 5.31pm	Next working day from 2.30pm to 6.00pm
Saturday 8.30am - 2.00pm	Anytime Before 11.30am	Same day from 2.30pm to 6.00pm
	From 11.31am to 1.30pm	Next day from 9.00am to 1.00pm
	Anytime After 1.31pm	Next day from 2.30pm to 6.00pm
Sunday 8.30am - 2.00pm	Anytime Before 11.30am	Same day from 2.30pm to 6.00pm
	From 11.31am to 1.30pm	Next working day from 9.00am to 1.00pm
	Anytime After 1.31pm	Next working day from 2.30pm to 6.00pm
Public Holidays Closed	Anytime	Next working day from 2.30pm to 6.00pm

Note: Orders received on Sunday after 1:31PM or at any time on Public Holiday can only be confirmed by the NEXT working day. As such, the earliest delivery can only be done between 2.30PM to 6.00PM on that same working day.

(For Christmas Hampers and Chinese New Year Hampers, your order will be delivered within 3 working days from the selected delivery date.)

Order Delivery Schedule for Earliest Delivery Time (Peak season)

Office Operating Hours	Order Placed & Confirmed	Earliest Delivery Timing
Monday - Friday 8.30am - 6.00pm	Before 10.30am	Same day from 2.30pm to 6.00pm
	From 10.31am to 3.30pm	Same night from 7.30pm to 10.30pm
		Next working day from 9.00am to 1.00pm
	After 4.31pm	Next working day from 2.30pm to 6.00pm
Saturday 9.30am - 2.00pm	From 8.30am to 10.30am	Same day from 2.30pm to 6.00pm
	From 10.31am to 13.00pm	Next working Sunday from 9.00am to 1.00pm
	Anytime After 13.01pm	Next working Monday from 2.30pm to 6.00pm
Sunday & Public Holidays Closed	Anytime	Next working day from 2.30pm to 6.00pm